Support

1. All enterprise users can fill out forms, initiate approvals, and document approval on the BetterAid platform
2. Ordinary business personnel can use Deneb Build Simple Forms to collect information
3. Developers can build complex business systems on Deneb, such as HR systems, procurement systems, contract management systems, and more
4. Data analysts can quickly perform business data statistical analysis at Deneb, empowering business decision-making

1. Using the BetterPlatforms enables rapid implementation of enterprise informatization
2. Agile form design and filling for data collection and information reporting
3. Complex business system setup including HR, contract management, procurement, and project management
4. Intelligent process design and operation
5. Cross-system data connectivity and form approval
6. Professional business intelligence data analysis
7. Enterprise unified process centers and office portals, among others

The platform has obtained a Level 3 protection certificate and passed NERCIS penetration testing

The platform has completed integration with IM platforms such as Feishu, WeCom, DingTalk, proprietary DingTalk, and Zhejiang Government DingDing.

1. Support: Enterprise administrators can control platform permissions for different roles;
2. Application administrators can control permissions such as application modifications, form usage, and data availability, making it suitable for large enterprises and companies with complex organizational structures.

In addition to standard features, the Deneb platform supports front-end secondary development for forms and lists, allowing code debugging to meet complex business needs. It also features VUE free page functionality, supporting page development through pure code.

1. Deneb Partners continuously updates and releases new product versions from time to time
2. If you purchase the cloud deployment version of the product, updates and iterations will be synchronized with Deneb's online products
3. If purchasing a private deployment version, Deneb will regularly synchronize updates, allowing customers to choose the version based on their own needs

1. Depending on the product version you purchase, we provide corresponding service support, including:
2. Service hours: Weekdays 9:30 ~ 18:00, weekends 10:00 ~ 18:00
3. Service personnel: Customer Success Manager, Dedicated Key Account Manager, Partner Butler
4. Service content: Online user training, daily Q&A, user guidance, product technical support, and remote testing services, etc